IMPORTANT! You must be the original owner of your Delta product in order to obtain "Free Parts" under Delta's Limited Lifetime Warranty.
It's Easy to get Free Delta Faucet Parts
In the next few step I will show you how to get free Delta faucet parts. For the most parts anyone who has purchased and still owns a Delta faucet can get free replacement parts and in some cases get a free replacement faucet, that's right you may even get a complete replacement faucet at no charge.
Delta Faucet, Canada: 1-800-567-3300
Companies use warranties to sell their products and hope that you will never file a claim, that's why most warranties are in fine print tucked at the very back or some other obscure place in your owner"s manual. Most consumers never read the warranty information and have absolutely no idea of what the warranty covers or how to go about making a warranty claim.
Save Your Receipt
I can't over stress the fact that you should "Save Your Receipt" or some kind of proof of purchase, you will need it to make a claim. Many manufacturers allow you to "Register" your product online as proof of purchase. If you register your product by mailing in the "Warranty Card" or "On Line" you are protected, even if you can't produce your original "receipt of purchase".
Register Your Delta Product here.
Set Up A Warranty File
Make a note in your computer's Document File or in a file folder , labeled "Warranties" and keep all your warranty information and model number in one place; for easy access should you require it at some future date. Remember "Lifetime Warranty" means for as long as you own the product, that could mean five, ten or even twenty years.
Note: The product warranty applies only to products that originally purchased and only for as long as you still own them.
The warranty is "Not" transferable and does not cover previously installed products.
Why You Should Make a Warranty Claim
First of all you paid for it. Whether or not you realize it, part of the original purchase price includes an amount to cover "warranties". So you pay for warranty protection when you make a purchase and then you pay again when you purchase replacement parts that are covered under the original warranty. You can save from ten to hundreds of dollars when you make a warranty claim.
Making a Warranty Claim is Easy
It's a fact that most consumers still don't know that retailers don't carry warranty parts. For retailers to carry parts for everything they sell they would have to have premisses three to four times their size just for parts. They would also have to be completely familiar with all the warranties on every product they sell. This would be a humongous task, it's for this reason that warranty information and replacement parts are mostly available from the product manufacturer.
Contacting the Manufacturer
Nearly all manufacturers have a fully trained staff that dispenses replacement parts. Here you will get both replacement parts and warrantied parts. The only difference is that you will have to pay for non warrantied parts. If a manufacturer does not have a parts facility of their own, they will be able to provide you with an authorized agent who will be able to supply the parts you require.
Delta Faucet USA: 1-800-345-3358
How Long Will This Take?
It has been my experience that most manufacturer can ship parts out in just a few days, you should receive them in a week or less. Plan ahead, if you see a facet starting to drip, order a "Free" replacement cartridge (value $20.00 to $80.00) before the situation gets worse, that way you will have it on hand when you need it.
Why You Should Not Contact the Seller
First of all it's not the seller's job to supply you with replacement parts. The warranty is not with the seller it's with the manufacturer, so it's up to the manufacturer to supply parts and be familiar with the warranty. Sometimes a retailer can assist you by providing information as who to contact or provide a phone number but they can't order parts. Retailers hardly ever keep parts manuals or parts price list. Retailers have to issue official "Purchase Orders" to manufacturers, they have to track the parts and call the customer when the parts arrive. Manufacturers will ship parts directly to you home or business address without all this hassle.
Getting The Right Part
Find the right part here
Order Parts here
DIY: How to Product Videos
Here you will find videos on how to change a Delta kitchen faucet, replace a tub and shower cartridge in your Delta system, replacing the aerator, adjusting the rotational limit stop, how to install a Touch20 system and much more.
Find your Delta Warranty Information here