IMPORTANT!  You must be the original owner of your Delta product in order to obtain "Free Parts" under Delta's Limited Lifetime Warranty. 

It's Easy to get Free Delta Faucet Parts

In the next few step I will show you how to get free Delta faucet parts.  For the most parts anyone who has purchased and still owns a Delta faucet can get free replacement parts and in some cases get a free replacement faucet, that's right you may even get a complete replacement faucet at no charge.





Delta Faucet, Canada:  1-800-567-3300


Companies use warranties to sell their products and hope that you will never file a claim, that's why most warranties are in fine print tucked at the very back or some other obscure place in your owner"s manual. Most consumers never read the warranty information and have absolutely no idea of what the warranty covers or how to go about making a warranty claim.

Save Your Receipt

I can't over stress the fact that you should "Save Your Receipt" or some kind of proof of purchase, you will need it to make a claim.  Many manufacturers allow you to "Register" your product online as proof of purchase.  If you register your product by mailing in the "Warranty Card" or "On Line" you are protected, even if you can't produce your original "receipt of purchase".

Register Your Delta Product here.

Set Up A Warranty File

Make a note in your computer's Document File or in a file folder , labeled "Warranties" and keep all your warranty information and model number in one place; for easy access should you require it at some future date.  Remember "Lifetime Warranty" means for as long as you own the product, that could mean five, ten or even twenty years.


Note: The product warranty applies only to products that originally purchased and only for as long as you still own them.
The warranty is "Not" transferable and does not cover previously installed products.

Why You Should Make a Warranty Claim

First of all you paid for it.  Whether or not  you realize it, part of the original purchase price includes an amount to cover "warranties". So you pay for warranty protection when you make a purchase and then you pay again when you purchase replacement parts that are covered under the original warranty. You can save from ten to hundreds of dollars when you make a warranty claim.

Making a Warranty Claim is Easy

It's a fact that most consumers still don't know that retailers don't carry warranty parts.  For retailers to carry parts for everything they sell they would have to have premisses three to four times their size just for parts. They would also have to be completely familiar with all the warranties on every product they sell.  This would be a humongous task, it's for this reason that warranty information and replacement parts are mostly available  from the product manufacturer.

Contacting the Manufacturer

Nearly all manufacturers have a fully trained staff that dispenses replacement parts.  Here you will get both replacement parts  and warrantied parts. The only difference is that you will have to pay for non warrantied parts. If a manufacturer does not have a parts facility of their own,  they will be able to provide you with an authorized agent who will be able to supply the parts you require.


Delta Faucet USA:  1-800-345-3358


 

How Long Will This Take?

It has been my experience that most manufacturer can ship parts out in just a few days, you should receive them in a week or less.  Plan ahead, if you see a facet starting to drip, order a "Free" replacement cartridge (value $20.00 to $80.00) before the situation gets worse, that way you will have it on hand when you need it.

Why You Should Not  Contact the Seller

First of all it's not the seller's job to supply you with replacement parts.  The warranty is not with the seller it's with the manufacturer, so it's up to the manufacturer to supply parts and be familiar with the warranty.  Sometimes a retailer can assist you by providing information as who to contact or provide a phone number but they can't order parts.  Retailers hardly ever keep parts manuals or parts price list.  Retailers have to issue   official "Purchase Orders" to manufacturers, they have to track the parts and call the customer when the parts arrive.  Manufacturers will ship parts directly to you home or business address without all this hassle.

Getting The Right Part

Know you model number clickhe re

Find the right part here

Order Parts here

DIY: How to Product Videos

Here you will find videos on how to change a Delta kitchen faucet, replace a tub and shower  cartridge in your Delta system, replacing the aerator, adjusting the rotational limit stop, how to install a Touch20 system and much more.

 

Delta Warranty



Find your Delta Warranty Information here

 

7 thoughts on “How to Get Free Delta Faucet Parts”

  1. I have a Delta Faucet Model 21988LF that was leaking from the center faucet base (where the collar attaches over the diverter and onto the base. I just relieved Repair Kit RP41700 and it came with 4 pieces…. 2 black rubber O rings, one white plastic ring, and a black very thin plastic ring (has a separation/ not one continuous round ring). The two O rings and the white ring simply replace the existing ones that are worn. There is no “very thin black plastic ring” on my existing faucet and I don’t know what to do with it. It doesn’t seat around the diverter and doesn’t go into the threaded collar. So I called Delta and after an hour and a half on the phone the Cust Service rep finally agreed with me that the piece isn’t needed and should not be part of the repair kit package for Model 21988LF. Am I correct that is an extra and unnecessary part? The Delta Rep kept telling me that it goes onto the faucet next to the O rings (inside the collar) and I finally had to insist that the Service Rep go get a new Model 21988LF in the box, open the box, and tell me where the black plastic “cut” ring is. He finally did this and couldn’t see the black plastic ring anywhere. So he finally agreed with me. But why is in the repair kit package? And why am I the first person to have asked this question… Delta has probably sold a million of these Repair Kits RP41700? Any comments would be greatly appreciated. 732 525-1170

    1. Thank you for the comments Freddy, I have to tell you that I have seen this kind of thing before. What sometimes happens and this is true of all manufacturers not just Delta, they will, as in software make a small change or improvement that used to require a certain part but now does not. Instead of rewriting all the instructions or changing the package containing the part they simply let it go and hope the consumer will be able to figure it out. You may have noticed that some parts or parts list; list more than one model of faucet from the same manufacturer. In some case the all the parts are used for one model but may only require a few parts for a different model. When this happens, it’s good to have a list and diagram of all the parts and how they go together. Many times the cost of adding the right literature exceeds the cost of replacing a part or faucet, so they deal with problems as they come up rather than take preventive action. By the way, don’t wait for any manufacturer to admit this. Hope this clarifies some of this for you?

  2. I have a delta shower faucet. I have been told the cartridge needs to be replaced as sometimes the hot water Shen turned all the way is warm. I don’t have a hot water tank. Is this under warranty

    1. Hi Darlene, Thank you for your question. I’m a little confused by your question, you seem to be saying that you don’t get any hot water out of your Delta faucet when you turn the faucet to the hot water side, but you also say that you don’t have a hot water tank. So, I’m going to assume that you have a tankless hot water system? Delta faucets have a lifetime warranty, you should therefore be able to obtain a free replacement cartridge from Delta, provide you have registered (http://www.trustedeblogs.com/register-your-plumbing-product/) your product or that you have proof of purchase. You can sometimes satisfy manufactures that you should be able to obtain free parts with your explanation of the problem. It’s worth a try. Go to: http://www.trustedeblogs.com/get-free-delta-faucet-parts/
      Let me know how this worked out for you.

      Yvan

      1. I`m still looking for receipt cant remember if I register this faucet is so bad I keep leaving the faucet open and it cost me water bill but I have to replace it. Is a spray/spout kitchen faucet I had to replace it 3 times

        1. Hi Maria, I received this email from you, but you don’t say what you would like me to do. If you are looking for Delta customer service you can call them at 1-800-345-3358 or let me know how I can help you.

Leave a Reply

Your email address will not be published. Required fields are marked *